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Discovering mold on the ceiling of your bathroom is never a fun time. I quickly did some research and reached out to Rich via text with pictures. He called me in a timely manner and educated me about the issue, as well as giving me advice on how to deal with it. His advice worked great and we haven't had an issue since. He saved me money and time and solved my problem - would definitely recommend this company and I will be using them for any future issues!
I spoke with Rich about a mold problem that I was very concerned about. He really put my mind at ease and was super helpful, professional and kind! I highly recommend you reach out if you have are concerned about mold, as he is very knowledgeable and nice! : )
I found Rich and his virtual mold solutions service online—texted him photos and he got back to me right away to talk to me about the mold I found in my home. He was reassuring and gave me free advice so I could deal with it myself. Super grateful!
Rich and his crew are fantastic. Had an issue a couple years ago and it was handled extremely professional but what made me right this review is I had a minor mold issue over the weekend and Rich personally helped me over the phone and walked me through a potential crisis. Thank you again Rich, all went well after our conversation
Everything you have read about Rich and the Mold Solutions Group is true. We connected with Rich through his free virtual service. We sent photos to Rich, and several hours later he called me back and spent a half hour on the phone providing his professional assessment and then walked me through how I could simply resolve on my own. Despite my attempts to get Rich to charge me for his time and expertise, he held firm and just asked me to keep him in mind if I or a neighbor ever need help with a more serious mold related problem. Rich is highly professional, honest, and building his business with a long-term focus. Strongly recommend.
Rich’s team worked on a rental property of mine a few years ago and they did a great job. I have another property that has a minor mold issue and he was the first call I made. I sent him some pictures and he was able to diagnose my problem over the phone. He told me how I could fix the problem myself which saved me time and a lot of money. Rich is honest and trustworthy and great to work with. I will definitely call him again if I have anymore mold issues.