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Virtual Solutions Platform - Updated & Better than ever!

After years of countless home inspections, we realized that many home issues were minor things that our customers could actually do themselves! That’s why we started offering Virtual Mold Solutions years ago in an effort to save our customers time and money.

Here are a few examples of how to utilize our virtual services…it sure can handle a multitude of situations.

-Suspected fungal growth. Is this normal…or is this something that warrants a little more thorough approach to remediation.

-Drainage questions.

-We can help diagnose a problem that is more easily worked though with an interactive experience. 

 -Assist you virtually so you can ask the right questions to make well-informed decisions.

Pricing:

FREE 

No gimmicks. Bottom line is we genuinely want to provide homeowners with helpful information so they can make good decisions.  

These consultations help us grow our brand while being efficient with your and our resources.  We want to show our customers that our company is all about paying it forward and operating by the golden rule…by our actions, not just lip service. 

Virtual Home Solutions Provides:
  • Schedule it on your time
  • Save time & money by preventing unnecessary inspections or quotes
  • Your choice of a phone consultation, video call, or easy text
  • No add-ons, hidden fees, or sales pitch

“Rich was a tremendous help with identifying several different issues causing mold inside my home. He reviewed photos and talked with my by phone, providing advice on how I could inspect further to determine cause and possible treatments. Can’t recommend highly enough.”
-Angie’s List Review

FAQ

  • If you choose the video option, please make sure you have a strong WiFi connection prior to connecting.
  • Try to provide adequate lighting for the problem you’re trying to diagnose. 
  • Ask family members, roommates, or any other household member if they’ve noticed the problem. They may be able to provide extra details!

Our Virtual solution is typically for general home repairs and issues.  For larger issues (such as draining, plumbing, or severe mold), we use it as a pre-in home inspection.

Our main goal of this service is to empower and inform.  Not everything can be determined through a photo or video.  If we cannot tell the issue from a virtual consultation, we won’t guess and provide you with false information.  We also never push you to make an in-home inspection with us.  

Nothing! We found by empowering our customers and providing them with the best information possible, if they do need our services in the future, they’ll keep us in mind or refer us.  That’s a great reward for a simple phone call and helping you fix something yourself.

We have major projects that we work on, so saving our resources is just as important as saving yours!

Absolutely!  We’re happy to set up an in-person inspection for your home needs.  

We always try to start with at least a phone call prior to an in-person inspection to discuss the issue at hand.  Inspections are a flat-rate of $85 for properties within the Triangle.  This fee is waived if you hire us for your project work.

Absolutely not!  You can live anywhere to use this service.  However, if we suggest that a problem will need professional help — we may not be able to recommend companies in your area but we can help you know what questions to ask before hiring!